TERMS & CONDITIONS

Last Updated: 02-09-2026

Welcome to Style Loft. These Terms & Conditions govern your access to and use of our online store, website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

1. About Style Loft

Style Loft is an online retail store operating in the State of Kuwait and offering a variety of products through its online platform.

In these Terms & Conditions, “Style Loft,” “we,” “us,” or “our” refers to the store, while “you,” “your,” or “customer” refers to any visitor, user, or purchaser of our website and services.

2. Acceptance of Terms

By using the Style Loft website or placing an order, you confirm that:

• You have read and understood these Terms & Conditions.

• You agree to comply with these Terms & Conditions.

• You provide accurate and complete information when required.

• You use the website for lawful purposes.

• You comply with the applicable laws and regulations of the State of Kuwait.

If you do not agree with any part of these Terms & Conditions, please do not use the website or place an order.

3. Products

Style Loft makes reasonable efforts to ensure that product information displayed on the website is accurate and up to date.

However:

• Product colors may vary slightly depending on your device or screen settings.

• Product specifications may vary depending on availability or product version.

• All products are subject to availability.

• Product images are provided for illustrative purposes unless otherwise stated.

• We reserve the right to update product descriptions, specifications, images, or availability at any time.

• Displaying a product on the website does not guarantee that it will remain available.

4. Prices

• All prices are displayed in Kuwaiti Dinars (KWD) unless otherwise stated.

• Delivery fees may be charged separately and will be displayed during checkout where applicable.

• Prices may be changed at any time without prior notice.

• The price applicable to an order is generally the price displayed at the time the order is confirmed.

• In the event of an obvious pricing or technical error, Style Loft reserves the right to review, correct, or cancel the affected order and contact the customer accordingly.

5. Placing Orders

When placing an order, you are responsible for providing accurate information, including:

• Full name.

• Valid phone number.

• Delivery address.

• Product details.

• Any other information required to complete the order.

Style Loft reserves the right to refuse or cancel an order in circumstances including, but not limited to:

• Product unavailability.

• Incorrect pricing or product information.

• Inability to verify customer information.

• Suspected fraudulent or unauthorized activity.

• Delivery restrictions.

• Technical or operational issues.

6. Order Confirmation

After placing an order, you may receive an order confirmation through the contact information provided.

Receiving an automated order acknowledgment does not necessarily constitute final acceptance of the order. The order may be subject to availability, payment verification, and confirmation by Style Loft.

7. Payment

Style Loft may offer several electronic payment methods through the website.

Customers agree to:

• Use a payment method they are legally authorized to use.

• Provide accurate payment information.

• Not use another person's payment method without authorization.

• Comply with the terms and requirements of the applicable payment service provider.

Payment transactions may be processed through third-party payment providers and may be subject to their respective terms and conditions.

8. Delivery

• Orders will be delivered to the address provided by the customer.

• Customers are responsible for ensuring that the delivery address and contact information are accurate.

• Delivery times may vary depending on the customer's location, order type, availability, and operational circumstances.

• Delivery may be delayed due to circumstances beyond our reasonable control.

• The delivery provider may contact the customer to arrange delivery.

• If the customer is unavailable at the time of delivery, another delivery attempt or arrangement may be made according to the applicable delivery policy.

9. Delivery Fees

Delivery fees may apply depending on the order and delivery location.

Any applicable delivery charges will be displayed during checkout or communicated through the relevant order information.

Style Loft may offer free delivery promotions or change delivery fees from time to time.

10. Returns & Exchanges

Customers may request a return or exchange in accordance with the Style Loft Return & Exchange Policy and applicable laws and regulations in the State of Kuwait.

Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, condition, or applicable legal restrictions.

Where applicable, returned or exchanged products must generally:

• Be unused.

• Be in their original condition.

• Include the original packaging where required.

• Include all original accessories and components.

• Not show signs of damage caused by misuse.

Style Loft reserves the right to reject a return or exchange request that does not meet the applicable requirements.

11. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, you should contact Style Loft as soon as reasonably possible.

The customer may be requested to provide:

• Order details.

• Photographs of the product.

• Photographs of the packaging.

• Any other information reasonably required to assess the issue.

After reviewing the case, Style Loft will determine the appropriate resolution in accordance with its applicable policies and the law.

12. Order Cancellation

Customers may request cancellation before an order has been processed or dispatched, subject to the status of the order.

Once an order has been prepared, dispatched, or handed over to a delivery provider, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

13. Promotions & Discounts

Style Loft may offer promotions, discounts, special offers, or promotional campaigns from time to time.

Each promotion may have its own terms and conditions.

These may include:

• A specific validity period.

• Eligible products or categories.

• Minimum purchase requirements.

• Usage limitations.

• Restrictions on combining promotions.

Style Loft reserves the right to modify or discontinue promotional offers in accordance with their stated terms.

14. Discount Codes & Promotional Codes

Where discount or promotional codes are available:

• Codes must be used according to their applicable terms.

• Expired codes cannot be used.

• Promotional codes may be subject to minimum purchase requirements.

• Multiple codes may not be combined unless expressly permitted.

• Promotional codes may not be resold or used fraudulently.

Style Loft reserves the right to cancel transactions involving unauthorized or fraudulent use of promotional codes.

15. Customer Accounts

If the website allows customers to create an account, customers are responsible for:

• Maintaining the confidentiality of their login information.

• Keeping their password secure.

• Providing accurate account information.

• Updating their information when necessary.

• Not allowing unauthorized persons to access their account.

Style Loft reserves the right to suspend or terminate accounts that are used in violation of these Terms & Conditions.

16. Acceptable Use

Customers must use the website only for lawful and legitimate purposes.

You must not:

• Attempt to gain unauthorized access to the website or its systems.

• Introduce malicious software or harmful code.

• Interfere with the operation of the website.

• Collect customer information without authorization.

• Submit false or misleading information.

• Engage in fraudulent transactions.

• Use the website for illegal activities.

• Copy or misuse website content without permission.

17. Intellectual Property

All intellectual property appearing on the Style Loft website, including but not limited to:

• Store name.

• Logo.

• Product images.

• Text.

• Graphics.

• Website design.

• Marketing materials.

• Content and visual elements.

is owned by Style Loft or used under appropriate authorization.

No part of the website may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission, except where permitted by applicable law.

18. Accuracy of Information

Style Loft makes reasonable efforts to ensure that information published on the website is accurate.

However, occasional errors may occur in:

• Product descriptions.

• Prices.

• Stock availability.

• Product images.

• Promotional offers.

• Delivery information.

If a material error is discovered, Style Loft reserves the right to correct the information and take appropriate action regarding affected orders.

19. Privacy & Personal Information

Style Loft respects customer privacy and takes reasonable steps to protect personal information provided through the website.

Information may be collected and used where necessary to:

• Process orders.

• Process payments.

• Deliver products.

• Communicate with customers.

• Provide customer support.

• Improve website functionality and customer experience.

• Send promotional communications where permitted and appropriately consented to.

Personal information will be handled in accordance with the applicable privacy policy and laws of the State of Kuwait.

20. Customer Communications

By providing your contact information, you may receive communications from Style Loft through available communication channels, including:

• Phone calls.

• SMS messages.

• Email.

• Messaging services.

• Website or application notifications.

Communications may relate to order confirmation, delivery, customer support, service updates, or other matters related to your transactions.

21. Customer Reviews

Where customer reviews or ratings are available, submitted content must:

• Be genuine and based on the customer's experience.

• Relate to the relevant product or service.

• Not contain unlawful, abusive, offensive, or misleading content.

• Not contain unnecessary personal or sensitive information.

• Not impersonate another person.

Style Loft reserves the right to remove or moderate content that violates these requirements or applicable law.

22. Third-Party Services & Links

The website may contain links or integrations to third-party websites, services, or payment providers.

Style Loft is not responsible for the content, policies, availability, or practices of third-party websites or services, except where otherwise required by applicable law.

Customers should review the applicable third-party terms and privacy policies before using such services.

23. Limitation of Liability

Style Loft makes reasonable efforts to maintain the availability and reliability of its website and services.

However, we do not guarantee that:

• The website will always be available.

• The website will operate without interruption.

• All website information will always be error-free.

• Technical problems will never occur.

To the extent permitted by applicable law, Style Loft will not be responsible for delays or failures resulting from circumstances beyond its reasonable control, including technical failures, internet outages, payment-provider issues, delivery-provider issues, natural events, emergencies, or other unforeseen circumstances.

24. Force Majeure

Style Loft shall not be considered in breach of these Terms & Conditions where performance is delayed or prevented by circumstances beyond its reasonable control.

Such circumstances may include, but are not limited to:

• Natural disasters.

• Accidents.

• Epidemics or pandemics.

• Government actions or restrictions.

• Civil disturbances.

• Major infrastructure failures.

• Internet or telecommunications failures.

• Other events beyond the reasonable control of Style Loft.

25. Changes to These Terms

Style Loft reserves the right to update or modify these Terms & Conditions when necessary.

The updated version will be published on the website with the applicable Last Updated date.

Continued use of the website or placement of orders after changes are published may constitute acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws and regulations of the State of Kuwait.

Any dispute arising from or relating to the use of the website, products, or services shall first be addressed through good-faith efforts to reach an amicable resolution.

If an amicable resolution cannot be reached, the dispute may be referred to the competent authorities and courts of the State of Kuwait in accordance with applicable law.

27. Customer Service

For questions or assistance regarding:

• Orders.

• Products.

• Payments.

• Delivery.

• Returns.

• Exchanges.

• General inquiries.

customers may contact Style Loft through the official customer service channels provided on the website.

When contacting customer service regarding an order, customers should provide their order number and relevant information to help facilitate the resolution.

28. Acceptance of These Terms

By accessing the Style Loft website, using its services, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Last Updated: 02-09-2026